Cleaning is only half the job.
We document the rest.
Every Clearline service comes with a Property Care Record: a private link to a living record of your property’s exterior care. Photographic evidence of the work, findings we flagged, and when your next service is due. It doesn’t land in your inbox and go stale — it updates after every visit.
A record, not a receipt
Until now, our reporting arrived as a PDF within 24 hours of service. That still happens — the difference is where it lives. Your record is now a link you keep. Open it any time, on any device, and it’s current: the last visit, the one before that, and what’s coming next, all in one place.
- Delivered within 24 hours of service
- A private link — no account, no app to install
- Updated after every visit
You’ll know when you’re due.
The first thing you see on your record is a ring counting down to your next recommended service. It fills as time passes since your last visit. That’s all it does.
It isn’t a score, a rating, or a judgement on your property’s condition. It’s a timer — a clear, glanceable answer to the only question most owners actually have: when am I due again?
A schedule indicator — not a score, rating or assessment of the property.
See it counting on a live recordWhat’s in your record
Six sections, the same every time, so you always know where to look.
What was serviced, the scope agreed, and the outcome of the visit — with property address, service date and technician on every entry
Photographs captured during service for every area we touched, labelled by location and kept on the record permanently
Area-by-area findings from the visit, each with a plain-English description of what we saw and where
Anything needing a decision from you, flagged with a status and a suggested timeframe, separated from the things that can wait
Every prior service on the property in order — the record builds a maintenance history without you keeping one
When we’d suggest coming back, and why, counted down on the record from the day of your last visit
How findings are flagged
Anything worth your attention gets flagged with a status and a suggested timeframe, so you know exactly what needs doing and by when.
Worth keeping an eye on. Not urgent — we’ll note it and reassess at the next scheduled service, or suggest a specific window such as within 3–6 months.
- Early-stage surface corrosion
- Vegetation starting to overhang a gutter run
- A fastener sitting slightly proud
Needs a decision from you — arranging a trade to look at it, or acting within a suggested timeframe ranging from as soon as practical up to immediate specialist assessment for anything urgent.
- A loose gutter fastener
- A downpipe blockage restricting flow
- Anything we’d want a qualified trade to assess before it’s touched again
Flagged items stay on your record until they’re resolved, so nothing quietly disappears between visits.
Why it matters
Most cleaning services leave you with nothing but a receipt. Clearline gives you a structured, photo-backed record of your property’s exterior condition at every service date — and a link that stays current instead of a file that ages in a folder.
- Photographic evidence that stays put
Photographs are captured for every area serviced and kept on the record permanently. Two years on, you can still see what the roofline looked like in May.
- Findings you can act on
Every observation carries a status and a suggested timeframe, so you know what needs attention and what can wait.
- Problems caught before they are expensive
We flag defects spotted during service — loose fixings, early corrosion, drainage issues — while they are still small.
- Built to forward
The record is a link. Send it to an owner, a strata committee, an insurer or an incoming property manager without exporting anything.
Protect your property
with confidence.
Every visit includes professional workmanship, before-and-after documentation, and your Clearline Property Care Record. Whether it's a one-off service or ongoing maintenance, the process is the same.